Rx8 bet's Privacy Policy
— Your Data, Our Responsibility

1 Scope & Applicability

Rx8 bet (https://rx8bet.app) is a trusted online gaming platform serving users in Bangladesh and internationally. We understand that your personal information is highly sensitive, and this privacy policy has been created to explain exactly how we handle it.

This Privacy Policy applies when you:

• Visit or browse the rx8 bet website
• Register or create an account
• Play any game or place a bet
• Make a deposit or withdrawal
• Contact our customer support
• Receive our promotional offers or newsletter

Rx8 bet reviews and updates its Privacy Policy on a regular basis. The latest version will always be available on this page.

2 What Information We Collect

Rx8 bet collects two types of information — what you provide directly and what is collected automatically:

Information provided directly by you:

• Full Name & Date of Birth
• Mobile number & email address
• Home address and nationality
• National ID or passport number (for KYC verification)
• Payment details such as mobile banking number
• Your messages and conversations in support chat

Automatically collected information:

• IP Address & Device Information
• Browser type and operating system
• Page visit logs and session data
• Gaming activity history and betting logs
• Transaction records and timestamps
• Cookies & Tracking Data

3 How Your Information Is Used

Rx8 bet uses your information only for specific, legitimate purposes. A full list of how your data is used is provided below:

Your information is never sold to advertisers or used beyond its original purpose.

4 Data Sharing & Disclosure Policy

Rx8 bet does not generally share your personal information with third parties. Exceptions apply only in the limited circumstances outlined below:

• Payment processors: Only the information necessary to process transactions is shared with approved payment partners such as Mobile Pay, Nagad, or bank.
• Legal Obligation: Information may be disclosed in response to a valid order from a court or government authority.
• Fraud prevention: Information may be disclosed to relevant authorities in cases involving money laundering or cybercrime investigations.
• Business Transfer: If the company is merged or sold, your data may transfer to the new owner; however, this policy will continue to apply.
• Technology Service Provider: Selected providers for hosting and technical services may have limited data access, under strict contractual agreements.

5 Cookies & Tracking Technologies

The rx8 bet website uses cookies and similar technologies. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: Essential for the website to function properly. Used for login sessions, security verification, and similar purposes.
• Functional Cookies: Used to remember your preferred language and settings, enhancing your experience on the platform.
• Analytics cookies: Collects page views and traffic data to understand website performance.
• Security cookies: Protects against fraudulent login attempts and automated attacks.

You can disable cookies through your browser settings. However, disabling certain essential cookies may cause some website features to stop working.

6 Data Retention Period

Rx8 bet retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account information: For the duration of active account and 5 years after closure.
• Financial transaction records: Up to 7 years, as required by legal obligations.
• KYC documents: Up to 5 years after account closure.
• Customer Support Chat: 2 years from the date of last contact.
• Gaming logs: Retained for up to 3 years.
• Cookie data: Session cookies are deleted when the browser is closed; persistent cookies last for a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized so you can no longer be identified.

7 Your Privacy Rights

As an rx8 bet user, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request corrections to any information that is inaccurate or incomplete.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You can opt out of having your data used for certain purposes.
• Right to Data Portability: You can receive your data in a readable format.
• Right to Object: You can object to promotional emails or specific types of data processing.
• Right to Withdraw Consent: You may withdraw consent for any processing that is based on your consent.

To exercise these rights, email us at: support@rx8bet.app. We will typically fulfill your request within 30 days.

8 Children's Privacy Protection

Rx8 bet is strictly not intended for anyone under 18. We never knowingly collect information from minors.

If we become aware that a minor has created an account:

• The account will be closed immediately
• All collected data will be deleted
• All transactions will be voided

If a parent believes their child has registered on rx8 bet, please support@rx8bet.appto get in touch.

9 Security Measures & Protection Technology

Rx8 bet uses industry-leading security technology to protect your information:

• TLS/SSL Encryption: All data transmitted between your browser and our servers is encrypted.
• Firewall protection: An advanced firewall system is active to prevent unauthorized access.
• Two-Factor Authentication (2FA): An OTP is used as an additional layer of security at login.
• Regular security audits: An external team of experts regularly tests our systems for vulnerabilities.
• Data Masking: Sensitive details such as payment numbers are partially masked.
• Access controls: Only authorized staff can access specific data.

That said, no technology system is 100% secure. Should a security incident occur, we will notify affected users as quickly as possible and take all necessary action.

10 Privacy Policy Updates

Rx8 bet may update this Privacy Policy at any time. If changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered users will be notified by email of any significant changes.
• Notifications may be shown when you log in to the platform.

Continuing to use the platform after any changes have been made will be taken as your acceptance of the updated policy. We recommend checking this page regularly.

11 Contact & Complaints

Contact us for any privacy-related questions, concerns, or requests:

• Email: support@rx8bet.app
• Live Chat: Chat button at the bottom right of the website
• Help Center: Visit the Help Center page
• Support hours: 7 days a week, 24 hours a day